Last Updated: June 2026
Welcome to House of Kashi. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.
1. About Us
House of Kashi is an online fashion store offering women’s clothing, ethnic wear, western wear, accessories, and related fashion products.
2. Acceptance of Terms
By using this website, you confirm that:
- You are at least 18 years of age or using the website under parental supervision.
- You have the legal capacity to enter into binding agreements.
- All information provided by you is accurate and complete.
3. Products & Pricing
We make every effort to display our products, colors, designs, descriptions, and prices accurately.
However:
- Actual product colors may vary slightly due to screen settings and photography lighting.
- Product availability is subject to stock levels.
- Prices may change without prior notice.
- We reserve the right to discontinue any product at any time.
4. Orders
Once an order is placed:
- You will receive an order confirmation via email or SMS.
- Order confirmation does not guarantee acceptance of the order.
- We reserve the right to cancel or refuse any order for reasons including product unavailability, pricing errors, or suspected fraudulent activity.
In case of cancellation after payment, a full refund will be initiated.
5. Payment
We accept secure online payments through approved payment gateways.
Available payment methods may include:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
- Cash on Delivery (if available)
House of Kashi does not store your payment card details.
6. Shipping & Delivery
- Orders are processed within the specified business days.
- Delivery timelines are estimates and may vary based on location and courier service availability.
- Delays caused by weather conditions, logistics issues, public holidays, or unforeseen circumstances are beyond our control.
- Customers are responsible for providing accurate delivery information.
7. Returns & Exchanges
Customers may request returns or exchanges in accordance with our Return & Refund Policy.
To be eligible:
- Products must be unused, unworn, and unwashed.
- Original tags and packaging must be intact.
- Return requests must be made within the specified return period.
Products showing signs of use, damage, or alteration may not qualify for return or exchange.
8. Cancellation Policy
Orders may be cancelled before dispatch.
Once an order has been shipped, cancellation requests may not be accepted. Customers may refer to our Return Policy after receiving the product.
9. User Accounts
If you create an account on our website:
- You are responsible for maintaining account confidentiality.
- You are responsible for activities conducted through your account.
- We reserve the right to suspend or terminate accounts that violate these Terms.
10. Intellectual Property
All website content including:
- Logo
- Brand Name
- Product Images
- Graphics
- Designs
- Text Content
- Website Layout
is the property of House of Kashi and protected by applicable intellectual property laws.
Unauthorized copying, reproduction, or commercial use is strictly prohibited.
11. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes.
- Upload malicious software or harmful content.
- Attempt unauthorized access to website systems.
- Copy or misuse website content.
- Engage in fraudulent transactions.
12. Limitation of Liability
House of Kashi shall not be liable for:
- Indirect or consequential losses.
- Delays caused by third-party shipping partners.
- Temporary website interruptions.
- Product color variations due to display settings.
Our total liability shall not exceed the purchase value of the product concerned.
13. Privacy
Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection and use of information as outlined in the Privacy Policy.
14. Third-Party Links
Our website may contain links to third-party websites. House of Kashi is not responsible for the content, policies, or practices of such websites.
15. Changes to Terms & Conditions
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Updated versions will be posted on this page and become effective immediately upon publication.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of India.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
House of Kashi
📧 Email: houseofkashiofficial@gmail.com
📞 Phone: +91 7289988886 / +91 8770713034
🌐 Website: houseofkashi